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Activate your service

Welcome to the magicJack Wireless Family! Let’s get you connected!

Select your Activation type

Activate Your SIM
Get A New Number
  1. Select the correct SIM size for your Device
  2. Insert the SIM tray (gold-side down)
  3. Close the SIM tray
  4. Dial 611 from your phone’s dial pad to complete activation
Transfer Your Number
  1. Make sure to enter your correct account and PIN information from your existing provider. In most cases, the PIN will not be the same as your account password. For tips on gathering this information, please visit our tips for Porting Your Number.
  2. Select the correct SIM size for your device
  3. Insert the SIM tray (gold-side down)
  4. Close the SIM tray
  5. Please login to your account
  6. Verify the SIM number matches the ICCID printed below the barcode on the SIM
  7. Click on the Activate My SIM Now button

Note: If you have any issues with activation, follow the below instructions to confirm the Network configuration is accurate.  This may not be required; however, some older devices do not automatically activate using the instruction above.

iPhone Network Reset
  • Go to Settings
  • Select General
  • Select Reset & Reset Network Settings
  • Enter your iPhone password (if prompted) and confirm the reset
  • Wait for the phone to complete the reset process
Android Network Reset
  • Go to Settings
  • Select Reset & Reset Network Settings
  • Select Network Reset and follow prompts
  • Wait for the phone to complete the reset process

Note: If you have an Android and are having issues with your data or text, you may need to adjust your APN Settings.

Selecting Purchased Device, Account Set up

Congratulations on your new device purchase!

To set up your new magicJack Wireless service, we have included a free SIM card in your new device purchase package.  The next step will be to setup your magicJack Wireless account and get connected!

To create your account, go to https://www.magicJackWireless.com/Plans.  From the Plans page you will select your device service plan and go through the purchase process.  Once you’ve completed your purchase follow the below steps and you’re done!

Activate your SIM Card
  1. Select the correct SIM size for your device
  2. Insert into the SIM tray (gold-side down)
  3. Close the SIM tray
  4. Dial 611 from your phone’s dial pad to complete activation

Note: If you have any issues with activation, follow the below instructions to confirm the Network configuration is accurate.  This may not be required; however, some older devices do not automatically activate using the instruction above.

iPhone Network Reset
  • Go to Settings
  • Select General
  • Select Reset & Reset Network Settings
  • Enter your iPhone password (if prompted) and confirm the reset
  • Wait for the phone to complete the reset process
Android Network Reset
  • Go to Settings
  • Select Reset & Reset Network Settings
  • Select Network Reset and follow prompts
  • Wait for the phone to complete the reset process

Note: If you have an Android and are having issues with your data or text, you may need to adjust your APN Settings.

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